Dr. Madiha Khalid

Dr. Madiha Khalid is a seasoned BFSI training and instructional design professional with over 8 years of experience in content development, curriculum design, and regulatory compliance training for banking and financial services. She earned her Ph.D. in Biochemistry with a specialization in Human Genetics from the University Institute of Biochemistry and Biotechnology, PMAS Arid Agriculture University, Rawalpindi, where she also completed an M.Phil in Biochemistry with a Gold Medal for academic excellence.

During her Ph.D., Dr. Madiha conducted research as a short-term scholar at Yale University School of Medicine, USA. Her research spans TB DNA vaccines and the genetics of neuropsychiatric disorders, where she identified novel mutations in the Pakistani population. Leveraging her analytical and research expertise, she transitioned into the BFSI sector, specializing in translating complex financial concepts into effective, learner-centric training programs.

Core Expertise & Responsibilities:

1. Content Development

• Design and develop training materials: manuals, e-learning modules, presentations, case studies, and assessments.
• Translate complex financial topics (derivatives, risk management, compliance, wealth management) into learner-friendly content.
• Ensure alignment with regulatory and compliance standards.

2. Training Needs Analysis (TNA)

• Conduct needs assessments in collaboration with business leaders, compliance officers, and product teams.
• Identify knowledge and skill gaps across retail banking, corporate banking, investment banking, and capital markets.

3. Curriculum & Program Design

• Develop structured programs covering:
  • Banking fundamentals (retail, corporate, digital banking)
  • Financial services (insurance, mutual funds, payments, lending)
  • Capital markets (trading, equities, fixed income, derivatives, portfolio management)
  • Risk & compliance (AML, KYC, Basel III, SEBI/SEC, MiFID II)
  • Technology in BFSI (fintech, digital transformation, cybersecurity)
• Blend learning methods: classroom, e-learning, simulations, and workshops.

4. Stakeholder Collaboration

• Work closely with SMEs, product managers, compliance teams, and HR/L&D to ensure content accuracy.
• Integrate regulatory updates and market trends into training materials.

5. Instructional Design & Delivery

• Apply instructional design frameworks (ADDIE, Bloom’s taxonomy, microlearning) to create engaging content.
• Use tools such as Articulate, Captivate, Camtasia, and LMS platforms.
• Prepare trainer guides and participant workbooks to enhance learning effectiveness.

6. Assessment & Evaluation

• Design assessments (quizzes, case studies, simulations) to measure learner performance.
• Track outcomes using Kirkpatrick’s Evaluation Model or similar frameworks.
• Recommend improvements based on feedback and business KPIs.

7. Regulatory & Compliance Updates

• Stay updated with global and regional regulations (RBI, SEBI, FINRA, SEC, FCA).
• Regularly revise training content to reflect market and regulatory changes.

8. Specialized Focus Areas

• Retail Banking: Customer onboarding, digital banking, loans, deposits, service quality
• Corporate Banking: Trade finance, credit risk, treasury management
• Investment Banking: Equity research, M&A, IPO processes, securities trading
• Wealth & Asset Management: Portfolio strategies, mutual funds, ETFs, private banking
• Capital Markets: Market infrastructure, trading platforms, clearing & settlement

Skills & Competencies:

• In-depth knowledge of banking products, capital markets, and compliance frameworks
• Expertise in instructional design and adult learning principles
• Strong writing, visualization, and storytelling abilities
• Proficiency with LMS platforms and e-learning authoring tools
• Analytical skills to measure and enhance training effectiveness

Awareness of fintech innovations (AI in banking, blockchain, digital payments