Overview

Consumer credit firms operate in a tightly regulated sector where responsible lending, consumer protection, and regulatory compliance are essential to sustainable operations. These firms are expected to demonstrate transparency, fairness, and ethical conduct while managing obligations such as affordability assessments, AML/CFT compliance, data protection, and the fair treatment of customers.

ABM supports consumer credit firms by delivering tailored compliance and risk management advisory, aligned with both local and international regulatory standards. Our expertise spans regulatory licensing, compliance framework development, governance advisory, and reporting obligations, ensuring firms remain compliant and customer-focused.

We also provide technology-driven solutions for monitoring, automation, and regulatory reporting, while equipping staff with the training needed to uphold high compliance and customer service standards. Through independent audits and proactive risk assessments, ABM helps firms strengthen their governance structures and maintain consumer trust.

With ABM as a trusted partner, consumer credit firms can confidently navigate complex regulations, enhance operational resilience, and focus on sustainable growth while safeguarding customer interests.

We provide compliance in

Credit Brokering

Credit brokers serve as intermediaries connecting consumers with suitable credit providers and financial products.

Lending Services

Lenders provide credit directly to consumers through products such as personal loans, credit cards, and financing solutions

Debt-Related Services

Debt-related service providers assist consumers in managing, restructuring, or resolving their existing debts through counselling, management plans ....

Debt Collection

Debt collection agencies are responsible for recovering outstanding debts while adhering to legal and ...

Consumer Hire

Consumer hire businesses lease goods to customers without transferring ownership, operating in a highly regulated environment ...

Credit Information Services

Credit information service providers collect, analyse, and supply data on individuals’ credit histories and scores. Operating in a highly sensitive data ....

Ancillary Credit Services

Ancillary credit services encompass offerings such as debt counselling, credit repair, and administrative support related to credit activities. Although these services are ...