Overview

Lenders provide credit directly to consumers through products such as personal loans, credit cards, and financing solutions. Regulatory compliance in lending is critical to ensure responsible practices, affordability assessment, transparent pricing, and customer protection. ABM offers end-to-end support to lending institutions, from securing FCA permissions to implementing risk-based compliance frameworks, ongoing monitoring, and staff training, enabling lenders to operate efficiently while meeting all regulatory obligations.

Key Compliance Challenges

FCA Authorisation for Lending

Obtaining FCA permissions involves demonstrating that lending practices, product structures, and operational models comply with regulatory standards and responsible lending principles.

Creditworthiness and Affordability Assessments

Lenders must ensure borrowers can afford credit without causing over-indebtedness. This requires robust assessment frameworks, thorough documentation, and ongoing monitoring of lending practices.

Transparency in Interest, Fees, and Financial Promotions

Regulators require clear disclosure of interest rates, charges, and product terms. Marketing and financial promotions must be accurate, fair, and fully compliant with FCA rules.

Responsible Lending and Consumer Protection

Lenders must manage arrears, forbearance, and support for vulnerable customers while embedding fair treatment and ethical practices across all operations

AML and KYC Compliance

To prevent financial crime and protect client interests, lenders must implement strong AML and KYC frameworks tailored to their products and clientele.

How ABM Can Help

Licensing & Regulatory Guidance

ABM provides expert advice and support for FCA lending permissions, including application preparation, business model reviews, product compliance checks, and post-approval onboarding to ensure seamless regulatory compliance.

Compliance Frameworks & Policy Development

Our team develops comprehensive frameworks for affordability assessments, product governance, fair pricing, AML/KYC policies, internal controls, compliance monitoring, and complaint handling.

Regulatory Reporting & Monitoring

ABM assists with accurate and timely FCA RegData submissions, reporting of complaints, breaches, arrears, and affordability reviews, ensuring full regulatory transparency.

Specialized Training Programs

We deliver tailored training covering FCA conduct rules, Consumer Duty obligations, responsible lending practices, affordability assessments, AML and financial crime prevention, and vulnerable customer management

Audit & Assurance Services

ABM conducts detailed loan file audits, affordability and risk assessments, KYC/CDD evaluations, arrears and forbearance process audits, financial promotion compliance checks, and internal control audits to ensure strong governance and regulatory readiness.